Mysterious Red Line on Login

Discussion in 'Installation' started by interpro, Jan 8, 2013.

  1. interpro

    interpro New Member

    Joined:
    Jan 2, 2013
    Messages:
    5
    After Login nothing happens except a red line appears above the successful Login.
    If I refresh the page it goes correctly to the Member page. Must be an error, but not in documentation.
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    Please contact us in helpdesk and include login page url and example login/password to test login process.
  3. accularian

    accularian Online Macintosh support — aMember Guru.

    Joined:
    Dec 12, 2006
    Messages:
    39
    Hi,

    The text which normally reads "The user name or password is incorrect" was not there... just a thin red line. Other log-in pages were not having this problem only my profile page.

    I contacted support via the ticket system and they got back to me quickly. They told me that some WordPress Plug-Ins can cause this. I disabled my WP Plug-Ins and re-enabled them, found the culprit, adjusted it's settings, and the problem was gone. Hope this helps.

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