Manually add a product to a user in admin dashboard

Discussion in 'Troubleshooting' started by adariat, Apr 17, 2014.

  1. adariat

    adariat Member

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    Is it possible to manually add a product to a user in the amember admin dashboard? Or can an admin move a user from product A to product B without the user having to log in and "purchase" or select a product?
  2. caesar

    caesar aMember Pro Developer Staff Member

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    Yes, you can do it in admin interface at aMember CP -> Users -> Browse Users find desired user and edit him. You will be able to add access to products on tab Payments -> Invoices/Access
  3. adariat

    adariat Member

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    I completely missed this. Thanks! Works great.
  4. alleycorp

    alleycorp Member

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    Caesar, when you add the product to the user's account does aMember also automatically set up the billing or how is this generally handled? Thanks.
  5. caesar

    caesar aMember Pro Developer Staff Member

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    It just add product with access to user account. It does not set up any billing plan.
  6. alleycorp

    alleycorp Member

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    Okay, thanks. I tested it a bit more last evening and found a somewhat acceptable way of doing that. You add the new product as discussed, then for Action select Add Pending Invoice and Send Link to Pay It to Customer. It sends an invoice to the user via email with a link to the payment systen.

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