Mandrill & SMTP in E-Mail System Configuration

Discussion in 'Troubleshooting' started by essam_saad, Apr 17, 2014.

  1. essam_saad

    essam_saad aMemberer

    Joined:
    Apr 14, 2014
    Messages:
    6
    I am trying to use Mandrill to send all emails generated by aMember to users

    First, I tested sending via my server (localhost) with SMTP and it works!

    Then, I tried using Mandrill SMTP credentials and it gives me this error:
    "Error during e-mail sending: Zend_Mail_Protocol_Exception:Connection timed out"

    tried different SMTP Security option, ports but the results are the same.

    Is there something I am messing?
    Have anyone tried Mandrill or SendGrid ...etc with aMember v4?

    Thank you for any reply to this!
    Essam
  2. essam_saad

    essam_saad aMemberer

    Joined:
    Apr 14, 2014
    Messages:
    6
    update

    I was in touch with aMember support and they were very helpful

    The problem was a server side, after my server providers opened the appropriate ports everythinh worked smoothly!
  3. sebascar

    sebascar CEO of ScarMarketing

    Joined:
    Apr 27, 2012
    Messages:
    5
    Unfortunately most shared hosting close SMTP doors.
  4. darren_p

    darren_p aMember Pro Customer

    Joined:
    Aug 29, 2006
    Messages:
    5
    Hi Guys

    I had the same problem with Mandrill but found out the port can also be set at 2525 instead of 587 and with that port all works for me :)

    Darren
  5. louisken20

    louisken20 New Member

    Joined:
    Feb 28, 2012
    Messages:
    2
    Use port 465 with SSL option enable. This port is open on all shared hosts and ISP's.

    Let me know if this works for anyone.

    Louis Kennedy
  6. essam_saad

    essam_saad aMemberer

    Joined:
    Apr 14, 2014
    Messages:
    6
    I switched from Mandrill to SendGrid. It was much easier to setup with aMember and working nicely so far.

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