Lots of pending payments

Discussion in 'Customization & add-ons' started by lukeshields, Jul 7, 2005.

  1. lukeshields

    lukeshields Member

    Joined:
    Apr 12, 2005
    Messages:
    34
    Just wondering what other sites using this script do when a payment is started, then not paid i.e. pending.

    I get a lot of people who go throught the payment process but don't pay. Guess they are curious.

    Do most of you delete the pending payments, the new member or both? I mean, is it worth keeping them in the database if they have no intention of paying?
  2. lukeshields

    lukeshields Member

    Joined:
    Apr 12, 2005
    Messages:
    34
    bump! Anyone??
  3. alex

    alex Administrator Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,020
    I recommend to clean this up sometimes using aMember Cp -> Delete Old Records.
  4. lukeshields

    lukeshields Member

    Joined:
    Apr 12, 2005
    Messages:
    34
    Thanks. What about the membership itself? I could delete the pending payments, but what about the memberships that are created when the user signs up then does not pay?

    Regards.
  5. alex

    alex Administrator Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,020
    Remove everything. If they come back, they will create new accounts - it is easy :)
  6. hittjw

    hittjw New Member

    Joined:
    Jan 18, 2005
    Messages:
    9
    Removing Inactive Unsubscribes

    How can I delete only pending who have selected the option to unsubscribe? This would let me purge out inactives that are no longer members, but still invite others back who have indicated they still wanted to receive mail from me.

    Best,

    Justin
  7. alex

    alex Administrator Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,020
    Unfortunately, there is no ability do that.
  8. hittjw

    hittjw New Member

    Joined:
    Jan 18, 2005
    Messages:
    9
    I'll try having the auto-respond feature tell them to join a mailing list on my auto-responder, that way I can purge pending accounts without losing someone still interested in receiving information from me. Perhaps it could be a feature in the future, but right now your program is versatile enough to work around this.

    Best,

    Justin
  9. alex

    alex Administrator Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,020
    Justin,
    upcoming aMember 3 will be even more flexible, because it has special newsletter subscription features. Please watch on this forum next week, I hope it will be also helpful for you and this task.
  10. cemper

    cemper Member

    Joined:
    Sep 27, 2006
    Messages:
    41

    how can I follow up with "pending" users using the newsletter feature? please explain
  11. alex

    alex Administrator Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,020
    This feature was not implemented.

Share This Page