last sigin not working correct

Discussion in 'Customization & add-ons' started by ccwjames, Jul 16, 2015.

  1. ccwjames

    ccwjames Member

    Joined:
    Sep 11, 2014
    Messages:
    430
    in the main dash board i have it sent to last 5 signs

    a few users today are using helpdesk, yet they are still showing last signin some 4 hours ago?

    as 930am and now is 1.18pm so it seems its not updating right with time and ip?

    i sent as well the lifetime to only 10 mins. so should kick user out after 10mins? to re sign in?
    ccwjames, Jul 16, 2015
    #1
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Do you have Remember Login enabled?
    What session type do you have selected in amember CP -> Setup -> Advanced ?
    alexander, Jul 21, 2015
    #2
  3. ccwjames

    ccwjames Member

    Joined:
    Sep 11, 2014
    Messages:
    430
    under login, i have
    Remember Login ?
    remember username/password in cookies UNTICKED

    User Session Lifetime (minutes) ?
    default - 120 i have 10 mins
    ccwjames, Jul 22, 2015
    #3
  4. ccwjames

    ccwjames Member

    Joined:
    Sep 11, 2014
    Messages:
    430
    same today

    user loged in at 1am , login now at 3pm and still shows 1am on the login
    ccwjames, Aug 8, 2015
    #4
  5. ccwjames

    ccwjames Member

    Joined:
    Sep 11, 2014
    Messages:
    430
    again on user profile is 00.54 and on dash board is 00.54

    but under the access logs is

    08/08/2015 15:48
    …elpdesk/ticket/NQT-492219
    82.47.183.205
    …mlines.dyndns.tv/helpdesk
    08/08/2015 15:48 /helpdesk 82.47.183.205
    …elpdesk/ticket/NQT-492219
    08/08/2015 15:48 /login 82.47.183.205
    …elpdesk/ticket/NQT-492219
    08/08/2015 15:10
    …elpdesk/ticket/NQT-492219
    82.47.183.205
    …elpdesk/ticket/NQT-492219
    08/08/2015 15:10
    …t/NQT-492219/type/message
    82.47.183.205
    …elpdesk/ticket/NQT-492219

    so something is very wrong
    ccwjames, Aug 8, 2015
    #5

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