I have had to hire a helpdesk team to handle auto-renewing subscription cancellations and refunds, because the workload involved in issuing refunds with aMember / PayPal is too high to maintain alone. It can be very time-consuming, having to log in to PayPal, search for a transaction, cancel it in PayPal, come back to aMember and inform the customer etc. For every single ticket we get, this becomes too much work. This workload is created by aMember's pretty poor PayPal integration. I also think it's silly when we see threads like this. We shouldn't have to modify our source code because we use PayPal. The developers should modify aMember to not display obsolete links to customers and admins. That seems fairly obvious to me, although I don't know if you intend to change this in future versions. That is why I have created this thread. My first question is can or will aMember ever be able to cancel subscriptions or refund via PayPal? My second question is if you can make it possible to cancel PayPal contracts in aMember, can you also make it possible to extend them? E.g. if someone has a 12 month contract and buys another one, can aMember automatically cancel the first one and extend it with the second one? These two limitations of the software are creating a heavy burden on our team, because we provide an auto-recurring subscription service. Every time we run sales on subscriptions, we have to make it for new users only, because aMember makes it impossible to offer it to our existing customers as well, since it can't cancel or extend their auto-renewing contracts. Maybe we've missed some functionality, so what solutions would you suggest for this? We want to continue offering auto-renewing contracts to our customers and be able to offer them deals to extend or renew their subscription for a discount at any time.