Very interested in this program. But I'm already worried about support. My sole need for the product includes the purchase of multiple integation plugins, so the free demo for my intents & purposes is mostly useless. So I created a support ticket regarding the product & a couple of the add on plugins. A response was "guaranteed" within 24 hours (don't know what's guaranteed) but its been more like 48 without a response. I'm leary to purchase without some existence of support. I bought my share of software from developer on their way out, one even hours before they shut the site down. So again, how's the official support?