How to turn off auto logoff

Discussion in 'Installation' started by 123Marketing, Oct 15, 2014.

  1. 123Marketing

    123Marketing aMember Pro Customer

    Joined:
    Jun 4, 2005
    Messages:
    128
    One of my new members tried to send me a long-message trouble ticket...

    But he lost all of his message due to "auto logoff".

    I was not aware aMember had a timed "auto logoff" - is there any way for me to adjust this?
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,659
    Hmm, Do you mean your user write message more than 2 hours? It is default session lifetime. Anyway you can change it at aMember CP -> Configuration -> Setup/Configuration -> Login Page (User Session Lifetime) to anything you prefer.
  3. 123Marketing

    123Marketing aMember Pro Customer

    Joined:
    Jun 4, 2005
    Messages:
    128
    Yes. That is it. Thank you.

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