How to change products in member area

Discussion in 'Installation' started by dctag, Oct 6, 2015.

  1. dctag

    dctag aMember Pro Customer

    Joined:
    Feb 27, 2008
    Messages:
    1
    Hello,
    I have a subscription based product. When someone signs up they pay $1 for a trial and then they are bills $X every quarter. I have this up and working and things are great.

    Where I have a problem is that if they cancel and then later want to sign back up they log into their acct and the only options are the same options from the initial sale.

    I dont want them to do another trial as they have already done that. Instead I want to have them just sign up for a regular paid subscription.

    How do I change this?

    Thanks,
    Dave
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,661
    Hello Dave,

    You can set up another product with billing plan $X every quarter (without trial). Then edit setting for first product and in section 'Product Availability' use option 'Disallow ordering of this product if user has' to limit access to this product who already purchase it before (has active or expired subscription to it).

    You can include both products to same Product Category and protect your content based on Category instead of based on exact Product.

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