Helpdesk for nonmembers?

Discussion in 'Pre-Sales Questions' started by 123Marketing, Apr 28, 2016.

  1. 123Marketing

    123Marketing aMember Pro Customer

    Joined:
    Jun 4, 2005
    Messages:
    128
    Is there a way to offer the aMember helpdesk without signing up for a username and password?

    In other words, can a guest submit their email address and then ask a question in aMember's helpdesk?
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,660
    You can set up free lifetime product (eg. Helpdesk Access) and set special form for this product with one field - email. Guest can submit his email in this form and then can use helpdesk.

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