HELP HELP HELP

Discussion in 'Payments processing' started by arthy, May 3, 2014.

  1. arthy

    arthy aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    86
    I have setup authorize.net CIM + streamline merchant.

    but cannot make any payments. it keep saying card declined. calling streamline says: all is setup and ready to take payment... authorize offer no support during weekends.

    below i have submittet acopy, hope someone can read and understand the actual problem. might be a setting or so:

    the errorsays card issue issue, but all my members has the same problem



    Transaction ID: id number here
    Transaction Status: Declined (Card declined by issuer - Contact card issuer to determine reason.)


    Settlement Information
    Settlement Amount: 0.00
    Settlement Date and Time:
    Authorization Information
    Authorization Amount: 0.00
    Submit Date /Time: 03-May-2014 07:35:05 BST
    Authorization Code:
    Reference Transaction ID: Not Applicable
    Transaction Type: Authorization Only
    Market Type: eCommerce
    Product: Card Not Present
    Address Verification Status: Address Info not available for Cardholder (U)
    Card Code Status: Not Processed
    CAVV Result Code: Not Applicable
    Fraud Score Applied: Not Applicable
    Recurring Billing Transaction: N
    Partial Capture Status: Not Applicable
    Customer IP:
    Payment Information
    Card Type: MasterCard
    Card Number: XXXXXXXX
    Expiration Date: XXXX
    Total Amount: 0.00
    Order Information
    Invoice #: none
    Description: Test transaction for ValidateCustomerPaymentProfile.
    Customer Billing Information
    Name: name
    Company:
    Address: address
    City: city
    State/Province: state
    Zip Code: zip
    Country: country
    Phone:
    Fax:
    Email: email@example.com

    Customer ID: none
    Customer Type:
    Customer TaxID/SSN:

    DL Number:
    DL State:
    DL DOB:
    Shipping Information
    Name:
    Company:
    Address:
    City:
    State/Province:
    Zip Code:
    Country:
    Additional Details - Level 2 Data
    Tax: 0.00
    Freight: 0.00
    Duty: 0.00
    Tax Exempt: N
    PO Number: none
  2. arthy

    arthy aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    86
    i have disbaled both AVS and CSR check still no luck
  3. arthy

    arthy aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    86
    i have done a test transaction using developer account fine.
  4. pjman

    pjman Member

    Joined:
    Oct 18, 2013
    Messages:
    37
    Looks like this is a question for Authorize.net. Amember is properly communicating with CIM integration. Give them a call. Their support is pretty decent.
  5. arthy

    arthy aMember Pro Customer

    Joined:
    Aug 22, 2006
    Messages:
    86
    This was due to the fact that my merchant number was wrong. Thanks anyway :)

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