Free Product Creation Question

Discussion in 'Pre-Sales Questions' started by alanpeto, Dec 28, 2004.

  1. alanpeto

    alanpeto New Member

    Joined:
    Dec 28, 2004
    Messages:
    29
    Good Morning,

    I'm excited to find this product! It's exactly what I'm looking for.

    To my question...I installed the free trial and I wanted to create a 'free product' membership (our membership never requires a fee and is lifetime).

    However I can't seem to get it to work correctly. I put in price of 0.00 and duration of 50y

    Everytime I register (and then manually approve) it always shows 'not paid' or no products purchased. What am I doing wrong?

    Beyond this the product is working great!
  2. alex

    alex Administrator Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,020
    Please don't enter periods longer than 20y. It will end-up to wrong expiration dates.
  3. alanpeto

    alanpeto New Member

    Joined:
    Dec 28, 2004
    Messages:
    29
    great that worked!
    is there a way to 'auto-renew' their free membership? the instructions next to that field kinda confused me. do i put in a '-1' or something?
  4. glennBizsum

    glennBizsum New Member

    Joined:
    Feb 22, 2006
    Messages:
    1
    by "Day duration"

    Why is the account that is submitted is automatically expired and the registion is 7 yrs back. like registration date "feb-24-2006" expiration "feb-24-1999" i always get this kind of data on my amember...
  5. alex

    alex Administrator Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,020
    Which product duration did you set? Does member have another subscriptions?
    If has, what is value for 'Renewal Group" in product settings?

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