Free payment plugin

Discussion in 'Troubleshooting' started by sbc123, Jan 11, 2012.

  1. sbc123

    sbc123 aMember Pro Customer

    Mar 19, 2010

    I've an urgent request for help if anyone can provide some assistance.

    I want to set up a free product which gives people access to my site. I already have a number of pay for products which are working fine.

    The trouble is that when i set up the free payment using the free payment plugin, the payments are still classed as pending, as if they expect a payment.

    I have set the price to zero and the trial boxes are all blank. Someone tested it for me and go a different error - "Cannot use FREE payment plugin with the product which cost more than 0.0"

    Yes the payment price is zero

    Any ideas? I have an urgent promo that needs to go out.

    Many thanks in advance

    PS I used the pre select payment system and selected free sign up otherwise it displays the available merchant processors despite the price being zero.
  2. alexander

    alexander Administrator Staff Member

    Jan 8, 2003
    I guess you use amember v3? Can you post a screenshot of your product settings? Also make sure you have amember CP -> Setup -> Free -> Require admin approoval unchecked.

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