Free payment plugin

Discussion in 'Troubleshooting' started by sbc123, Jan 11, 2012.

  1. sbc123

    sbc123 aMember Pro Customer

    Joined:
    Mar 19, 2010
    Messages:
    18
    Hi

    I've an urgent request for help if anyone can provide some assistance.

    I want to set up a free product which gives people access to my site. I already have a number of pay for products which are working fine.

    The trouble is that when i set up the free payment using the free payment plugin, the payments are still classed as pending, as if they expect a payment.

    I have set the price to zero and the trial boxes are all blank. Someone tested it for me and go a different error - "Cannot use FREE payment plugin with the product which cost more than 0.0"

    Yes the payment price is zero

    Any ideas? I have an urgent promo that needs to go out.

    Many thanks in advance

    PS I used the pre select payment system and selected free sign up otherwise it displays the available merchant processors despite the price being zero.
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    I guess you use amember v3? Can you post a screenshot of your product settings? Also make sure you have amember CP -> Setup -> Free -> Require admin approoval unchecked.

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