Files not showing in S3 bucket

Discussion in 'Setting-up protection' started by lesadale, Dec 2, 2017.

Thread Status:
Not open for further replies.
  1. lesadale

    lesadale aMember Pro Customer

    Joined:
    Jul 29, 2017
    Messages:
    2
    I'm attempting to protect a video that has been uploaded to Amazon S3 using the Amazon S3 plugin. I have the plugin configured, but when I attempt to protect the video it is not displayed in the bucket. The bucket shows but not the video.
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,682
    Hello,

    Do you see any other files in this bucket besides this video?

    Did you choose correct region within S3 plugin configuration?

    Would you mind to submit ticket to helpdesk
    https://www.amember.com/support

    We will check your configuration.

    Best Regards.
  3. lesadale

    lesadale aMember Pro Customer

    Joined:
    Jul 29, 2017
    Messages:
    2
    The tutorial I watched didn't mention the region. That was the problem! Thank you so much!
  4. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,682
    Great! I am happy to help.
Thread Status:
Not open for further replies.

Share This Page