Fatal Error with Internet Explorer

Discussion in 'Troubleshooting' started by patriciaduckers, Mar 2, 2016.

  1. patriciaduckers

    patriciaduckers aMember Pro Customer

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    Jun 20, 2015
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    My users have no problem running the script and signing in if they use Chrome and Firefox; however when someone attempts to access the script using IE, they get a fatal error message that begins with:

    Fatal error: Uncaught exception 'Zend_Session_Exception' with message 'The session has already been started. The session id must be set first.
    There's also a bunch more code specific to my file structure. Any ideas on what this means and how to fix it?
  2. jenolan

    jenolan aMember Coder

    Joined:
    Nov 3, 2006
    Messages:
    493
    Usually this means that in your php (you have edited something) you are sending something before aMember is active. Check the end of any files you have played with, especially at the end remove the trailing '?>' as a safety measure.
  3. patriciaduckers

    patriciaduckers aMember Pro Customer

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    Jun 20, 2015
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    Do you mean within the aMember setup itself? All I did was link from a dropdown menu to the file location. I don't recall editing any php so I wouldn't even know where to look.

    This problem only popped up about two days ago well after all setup and such was complete.
  4. jenolan

    jenolan aMember Coder

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    Nov 3, 2006
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    493
    Well best bet is to raise a ticket with support they will dig into it...
  5. patriciaduckers

    patriciaduckers aMember Pro Customer

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    Jun 20, 2015
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    Appreciate your help. :)
    jenolan likes this.

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