Expired SubUser Status

Discussion in 'Troubleshooting' started by edward_shephard, Dec 27, 2016.

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  1. edward_shephard

    edward_shephard aMember Pro Customer

    Joined:
    Aug 22, 2014
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    If a main user has no active subscriptions and therefore has a status of 2, what status should their subusers have please?

    Looking through my system some subusers have a status of 0 and others 2. What might cause the difference and does it matter? Are subusers with status of 0 liable to be deleted if the delete pending uses after x days is active?

    Thanks
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
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    Hello Edward,

    In case of user has not any other subscriptions besides one that parent user assign to him then he become pending
    otherwise his status depends on other subscriptions.

    Yes, pending subusers will be deleted if you enable option to delete pending users.

    Best Regards.
  3. edward_shephard

    edward_shephard aMember Pro Customer

    Joined:
    Aug 22, 2014
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    Thanks, that makes sense.
    caesar likes this.
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