Expiration emails

Discussion in 'Troubleshooting' started by simplifier1, Oct 19, 2013.

  1. simplifier1

    simplifier1 New Member

    Joined:
    Dec 15, 2010
    Messages:
    20
    When I purchased my amember license, I took it on faith that some fundamental features would work as advertised. I did not and do not have the time to test every single feature.

    Now, here I am after more than a year of going live with it and find that no reminder emails are being sent. Not one. Zero. Nada. This lack of notification emails is costing me serious time and money. This is not something I expect to find after my support has run out.

    I have double and triple checked that expiration emails are enabled in setup.

    In member.inc.php, I see function "mail_expire_members" which I presume to be the function that was written to do the mailings. Yet a search of the entire body of code finds not one single reference to this function. If nothing calls this function, it isn't difficult to figure out why no expiration emails are sent.

    HELP!
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    Have cron set?
    Have you checked your spam folder?

    David

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