Error establishing a database connection.

Discussion in 'Troubleshooting' started by mhalper2000, Dec 26, 2016.

  1. mhalper2000

    mhalper2000 aMember Pro Customer

    Joined:
    Nov 16, 2012
    Messages:
    24
    Hello,

    I am have some sort of bug issue with Amember. When I try to log in to the admin portal, I get this error - Error establishing a database connection.

    I say "Bug" because I know the system (amember) is still running because I can access login and sign up pages/forms and I can log in to the system that Amember is managing access to.

    Also, this error is intermittent and when it goes away, I can check logs and customers were logging in successfully while the error was being displayed.

    Another reason I say bug is that there are times where I can get this message in Chrome and FireFox browsers and then try on a Macbook and still get it on Chrome but can access app in Safari.

    Usually this error just goes away for no apparent reason and everything is fine. I am concerned that there may be a time where the error does not go away and I can never get back into Amember.

    Any thoughts or ideas? This has me very concerned.
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,669

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