E-Mail Payment Receipt to user - even when using a coupon for free subscription

Discussion in 'Payments processing' started by quirk, Mar 11, 2013.

  1. quirk

    quirk Member

    Joined:
    Apr 1, 2011
    Messages:
    76
    I have a number of products set up and the only email notification I use is the 'E-Mail Payment Receipt' AFTER they have paid as this email includes important information about how to access the product to which they have subscribed as well as their receipt. I don't want to use the Signup E-Mail as this is sent before payment is complete.

    Occasionally give out coupons for free subscription but the user doesn't receive the above E-Mail Payment Receipt, they don't even get an order reference, presumably because they haven't paid anything. But they have to have it all too, just with zeros instead of money!

    Also, in the emails to me@admin I'd like to see the coupon number that was redeemed. Is that possible?

    How can I solve? Thanks
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    amember doesn't send payment notification email because no payment actualy was processed in this situation.
    You should use Send Signup Email instead. It is sent after completed signup. (when first access record is added to user's account).
    Unfortunately coupon can't be used in this template.
  3. quirk

    quirk Member

    Joined:
    Apr 1, 2011
    Messages:
    76
    OK, thanks, I'll write a workaround.

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