Something really bizarre happened with a recent customer. They couldn't access the product that they paid for. I checked his account and there was an invoice with payment made with PayPal, but no access records to the product he purchased. So I added it in manually. A few hours later, I notice that the original records (from the paid invoice action) had reappeared. It may have been because the customer raised a dispute with PayPal. He wasn't sure he wanted the product. And then when he couldn't log in to his account, he complained to me. After the issues were resolved, he wrote to PayPal to cancel the dispute and that's maybe when the original records reappeared. I have the standard PayPal plugin with IPN configured in the standard way (I think). Is this something that goes on behind the scenes? Wouldn't there be some kind of system message to let me know what's going on? Or is it a glitch in the system? Should I install a different version of the PayPal plugin (express or pro)?? I still have version 4.7.2 by the way.