Disable Product and Archive Product?

Discussion in 'Troubleshooting' started by podcastblastoff, May 3, 2016.

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  1. podcastblastoff

    podcastblastoff New Member

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    I can't really find documentation regarding exactly what happens when you disable or archive a product...or do both.

    I've had some promotional products I've been selling subscriptions under and would now like to no longer sell these products. However, I want the current subscribers to these products to continue to be rebilled until cancelled. Rebilling is working on these products currently. Should I disable or archive these products to no longer allow new subscriptions, but continue to allow current subscribers to rebill.
  2. caesar

    caesar aMember Pro Developer Staff Member

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    You can do either.

    Disable - hide product from user side
    Archive - hide product from both user and admin side

    In both cases existing user subscriptions for these products continue to work properly.
  3. podcastblastoff

    podcastblastoff New Member

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    Sounds good, and thank you for the quick reply
  4. caesar

    caesar aMember Pro Developer Staff Member

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    You are welcome!
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