Custom paypal cancel link?

Discussion in 'Payments processing' started by thared33, Oct 5, 2013.

  1. thared33

    thared33 Member

    Joined:
    Dec 11, 2009
    Messages:
    73
    I just clicked the 'Cancel' button after creating a recurring subscription with paypal. It asks to confirm, so then I click the final Cancel button, then it leads me to a Paypal page saying "Error. The unsubscribe button you clicked is invalid".

    Is there some way possible to make aMember display a custom Cancel link there for Paypal subscriptions? That way I could create a separate page on my site or a popup or something that will tell people how to unsubscribe via paypal.
    southhighlandsna likes this.
  2. blue_vision

    blue_vision Member

    Joined:
    Sep 27, 2011
    Messages:
    79
    Our v3 was doing this as well for a while now. Just finalizing the switch to v4 tonight and hoping this error is gone.
  3. blue_vision

    blue_vision Member

    Joined:
    Sep 27, 2011
    Messages:
    79
    No such luck. I'll ask support about this tonight but v4 still shows:

    "The unsubscribe button you clicked is invalid. You can find the status of all subscriptions in 'My preapproved payments'."

    when I try to cancel my test user I just signed up.
  4. blue_vision

    blue_vision Member

    Joined:
    Sep 27, 2011
    Messages:
    79

    I don't know about the 2nd part of this question but the 2nd part turned out I didn't have the "Your Merchant ID" field filled in properly on the PayPal plugin settings. This field should not be your email address either (mine wasn't I don't think but sometimes people think their PayPal id is just the email).

    Turned out i was getting that error in both versions. Not sure how the field got cleared as I swear it worked before just fine but whatever... it's fixed now.

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