Current paid members getting warning email that sub is about expire

Discussion in 'Troubleshooting' started by kellerwade, Feb 28, 2013.

  1. kellerwade

    kellerwade aMember Pro Customer

    Joined:
    Jul 2, 2009
    Messages:
    35
    Current members to one of our price categories for a RECURRING SUBSCRIPTION are getting warning messages that their sub is about to end at the end of their paid month. Their subs do NOT actually expire, though. They renew as always. And this doesn't happen, as far as we know, to subbers in other categories. This is the first subscription category we created several years ago, and the newer subscribers paying our new rates are not experiencing this.

    "Subject: Re: Fwd: Member Site - Your Subscription Expires"

    and text of email:

    Dear --------,

    Your subscription on to our Members Site expires 02/27/13.

    Please log-on to membership information page at:
    http://www.-----.com/amember/member.php
    and renew your subscription.

    Your login details:
    Your User ID: pvjt

    Thank you for your attention!
    --
    Best Regards
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,437
    What version of amember?
    Theres nothing set under the product for "expiration email"?

    David

Share This Page