Coppermine Plugin won't accept two subscriptions

Discussion in 'Integration' started by microlinx, Jan 5, 2017.

  1. microlinx

    microlinx aMember Pro Customer

    Joined:
    Oct 26, 2004
    Messages:
    246
    I have no problem with a single standard subscription connecting to coppermine gallery with auto login.
    However, if that subscription expires, I can never reactive that users account, either by manually extending the subscription length or added a new subscription on top of the expired one.

    This seems more like a bug and I'd just like the aMember team to take a closer look at the coppermine plugin to be sure this is not just operator error on my part.

    The new subscription is added to the coppermine integration. I tried rebuilding the databases.
    Logging into coppermine show the user set back to guest, and will never toggle it back to registered status upon adding a new (renewal) subscription. The only way I can work around this is to manually set the user to registered in coppermine admin. TIA
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,661
    Hello,

    We are willing to take a closer look on it. Do you mind to contact us in heldpesk
    https://www.amember.com/support

    We will troubleshoot this issue.

    Best Regards.

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