Coppermine Plugin won't accept two subscriptions

Discussion in 'Integration' started by microlinx, Jan 5, 2017.

  1. microlinx

    microlinx Member

    Oct 26, 2004
    I have no problem with a single standard subscription connecting to coppermine gallery with auto login.
    However, if that subscription expires, I can never reactive that users account, either by manually extending the subscription length or added a new subscription on top of the expired one.

    This seems more like a bug and I'd just like the aMember team to take a closer look at the coppermine plugin to be sure this is not just operator error on my part.

    The new subscription is added to the coppermine integration. I tried rebuilding the databases.
    Logging into coppermine show the user set back to guest, and will never toggle it back to registered status upon adding a new (renewal) subscription. The only way I can work around this is to manually set the user to registered in coppermine admin. TIA
  2. caesar

    caesar aMember Pro Developer Staff Member

    Oct 16, 2009

    We are willing to take a closer look on it. Do you mind to contact us in heldpesk

    We will troubleshoot this issue.

    Best Regards.

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