Converting Product Types

Discussion in 'Troubleshooting' started by kenmoody, Nov 8, 2016.

  1. kenmoody

    kenmoody New Member

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    Aug 21, 2012
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    We offer several product types, including an auto-renewing annual subscription. Because we like to use a variety of promotional coupon codes, and we do not want those coupon codes being used on recurring subscriptions (because they apply this discount to all subsequent renewals) we have decided that annual auto-renewing products are more trouble than they are worth.

    So I would like to batch convert all instances of one product to a different product type. What is the easiest way to go about this?

    Thank you,

    KM
  2. alexander

    alexander Administrator Staff Member

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    6,279
    Ken,
    What amember version do you have installed and what payment systems do you use?
  3. kenmoody

    kenmoody New Member

    Joined:
    Aug 21, 2012
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    Alexander, I am running 5.1.3 and using both PayPal and Stripe.

    Thank you!

    KM
  4. alexander

    alexander Administrator Staff Member

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    Ken,
    This is possible to convert stripe invoices(custom script needs to be created in order to do this). if you are interested, contact us in helpdesk.

    But unfortunately paypal subscriptions can't be changed.
  5. kenmoody

    kenmoody New Member

    Joined:
    Aug 21, 2012
    Messages:
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    OK, thank you Alexander. I thought that might be the case, just needed to verify. Much appreciated.

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