Clickbank + Amember 3.3, Item ID doesn't Match Up with CB Products

Discussion in 'Troubleshooting' started by jacksonlin, Apr 4, 2012.

  1. jacksonlin

    jacksonlin New Member

    Joined:
    Aug 30, 2011
    Messages:
    3
    I got this weird problem which I have been working hard to resolve. I already asked Clickbank and they can only offer limited help. Here is the problem, conside I create a product in amember and the product in this case is my 7th product. I add the required fields or just copy a working profile.
    When it comes time to add the item ID I use the product from CB with an ID of 14. Now, whenever I run the test transaction using 14.insertmyuser.clickbank.com, I get taken to the payment processing page (which is fine) but in the billing I see 90 Dollars instead of 40 dollars.
    In other words, for some reason it's using the product 8 instead of the product 14.
    Now I tested, this with my old products. http://8.******.hop.clickbank.net/ when I go through the payment system I see the product prices matches to 8a instead of 8.

    This is really confusing me. Any help?
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    Do you use links for products generated by clickbank and see different product's price(or do you use aMember signup page for tests) ? If you use clickbank links the problem seems to be on clickbank side.
  3. jacksonlin

    jacksonlin New Member

    Joined:
    Aug 30, 2011
    Messages:
    3
    The products are generated on Clickbank and the linked to Amember, we use clickbank test links to testing and we see a different product price. So, I guess I should contact Clickbank and ask them what's going on. Also, I am using version 3.3, is there a recent version that might fix the problem. I mean everything was working fine, untill we added new products with new prices.
  4. jacksonlin

    jacksonlin New Member

    Joined:
    Aug 30, 2011
    Messages:
    3
    Problem solved. It was just a case of using the wrong link. Thanks for the help.

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