can't login

Discussion in 'Installation' started by goclick, Jun 1, 2016.

  1. goclick

    goclick New Member

    Joined:
    Jun 1, 2016
    Messages:
    4
    Hi All,

    Greetings,

    I'm new here...
    I'm doing installation aMember onto subdomain
    https://subdomain.domain.com

    • Previously I'm having problem with the installation due to this error below
    • Then my hosting provider helped me to trouble shoot this as they have confirmed that mod_rewrite is enabled on my server and after investigation they have changes some line on .htaccess
    • And things seem to working fine, until ....I could not login as admin with my password.
      • I have installed this several time with the same way, still can not login and or even to have new registration.
      • It seem stop on the login/registration page anyhow. I'm pretty sure this related to the .htaccess setting and configuration.
    Is there anyone here have the same problem before and have solution for me?
  2. goclick

    goclick New Member

    Joined:
    Jun 1, 2016
    Messages:
    4
    I have more info on this, I have done server check using some script being suggested by developer anf here's the result.
    http://prntscr.com/bb2udy
    I will check also this with my hosting provider. Any suggestion are welcome.
  3. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,670
    What is url of your installation? I will check it.
  4. goclick

    goclick New Member

    Joined:
    Jun 1, 2016
    Messages:
    4
    Hi Caesar, here's the link
    http://bit.ly/1XR9KuP

    Thank you.
  5. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,670
    What is username of your account on our site? I do not see license for this domain in our records.
  6. goclick

    goclick New Member

    Joined:
    Jun 1, 2016
    Messages:
    4
    hold on, I will check with our purchasing person first.

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