My clients can't login. When clicking on login, the screen greys out. See attached screen shot...any ideas what's up???? anyone?? thanks Rob
It looks like your wordpress theme has invalid markup (e.g. <div> not closed) - and there is probably a layer from your theme over the top of the login buttons. Or you may just need to close what looks like a white popover box extending to the right of your theme. There is an 'X' to the right. Cheers Rob
It looks like a wordpress theme or plugin issue - untick the 'use wordpress theme' option in your amember wordpress plugin and check it again. If it works (it should, as my sites don't have this issue) - then re-tick the box and disable wordpress plugins until you see it working. Cheers Rob
It seems to be something to do with the #mask style id. In some themes it doesnt seem to be setting the z-index higher than the mask z-index. removingthe mask id from line 177 in user.js stops the mask being displayed, but its not the best fix. $("body").append("<div id='mask'></div>"); or editing #mask on line 872 of amember.css may be better...
There are another two reasons why this can happen: 1. There is an javascript error on the page. (check javascript console in your browser) 2. If you edit templates yourself, make sure that this line is included in layout.phtml at the bottom: <?php echo $this->render('_popup.phtml'); ?>
Having the same issue ...but only in IE. Works fine in other browsers. when debugging javascript the following error surfaces: Line: 2 SCRIPT257: Could not complete the operation due to error 80020101 jquery.js, line 2 character 12355 the script breaks at (a.execScript||function(b){a.eval.call(a,b)})(b)} in jquery.js