Cancelling recurring membership from paydotcom

Discussion in 'Payment Systems' started by stephen68, Mar 8, 2011.

  1. stephen68 New Member

    Member Since:
    Feb 14, 2011
    Message Count:
    7
    Hi,

    I am currently trying to configure the paydotcom payment plugin.

    I have run transactions and the purchase side of things goes fine - IPN working correctly and access to our membership area is granted correctly. Currently I am just using the paypal payment system built into paydotcom.

    The problem comes when I try to cancel the recurring membership:

    -First of all there is no "cancel" option under payment history, like there is with paypal and clickbank
    -If I cancel the paypal payment profile, this is not being detected by amember, even with the paydotcom plugin IPN in place on the receiving paypal account.

    Is this normal and paydotcom simply isnt compatible with recurring memberships of amember, or am I doing something wrong?

    Regards,

    Si
  2. alexander Administrator

    Member Since:
    Jan 8, 2003
    Message Count:
    5,910
    As far as I can see paydotcom plugin does not support recurring payments at all.
  3. stephen68 New Member

    Member Since:
    Feb 14, 2011
    Message Count:
    7
    After testing it seems as long as you cancel the recurring subscription manually in paypal, the subscription in amember will expire and lock the person out.

    So problem solved, just not as automated as i would like.

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