Cancellation 'Error from PayPal' in Error log

Discussion in 'Payments processing' started by sifucicero, Oct 2, 2017.

  1. sifucicero

    sifucicero aMember Pro Customer

    Joined:
    Aug 27, 2010
    Messages:
    24
    Having issues out of 'a stable 10 year' PayPal situation:

    Tried to cancel a student subscription in PayPal and it returned this in the Error aMember Log:

    October 2, 2017, 12:53 PM /am/payment/paypal/ipn 173.0.81.1 Curl error: Operation timed out after 10000 milliseconds with 0 out of 0 bytes received
    Click to Expand
    Exception HTTP_Request2_MessageException
    HTTP_Request2_Adapter_Curl::wrapCurlError [ library/pear/HTTP/Request2/Adapter/Curl.php : 196 ]
    HTTP_Request2_Adapter_Curl->sendRequest [ library/pear/HTTP/Request2.php : 923 ]
    HTTP_Request2->send [ library/Am/Paysystem/Transaction/Paypal.php : 92 ]
    Am_Paysystem_Transaction_Paypal->validateSource [ library/Am/Paysystem/Transaction/Incoming.php : 322 ]
    Am_Paysystem_Transaction_Incoming->validate [ library/Am/Paysystem/Transaction/Abstract.php : 48 ]
    Am_Paysystem_Transaction_Abstract->process [ library/Am/Paysystem/Transaction/Incoming.php : 268 ]
    Am_Paysystem_Transaction_Incoming->process [ library/Am/Paysystem/Abstract.php : 524 ]
    Am_Paysystem_Abstract->directAction [ application/default/controllers/DirectController.php : 22 ]
    DirectController->__call [ library/Am/Mvc/Controller.php : 107 ]
    Am_Mvc_Controller->dispatch [ library/Zend/Controller/Dispatcher/Standard.php : 307 ]
    Zend_Controller_Dispatcher_Standard->dispatch [ library/Zend/Controller/Front.php : 956 ]
    Zend_Controller_Front->dispatch [ library/Am/App.php : 2232 ]
    Am_App->run [ index.php : 93 ]
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,642
    Hello,

    Do you have this error for every payment?

    This error means aMember can not connect to PayPal to verify IPN.
    It is either temporary issue with PayPal or (more possible) some network miss configuration/firewall settings on your server.

    You can disable IPN verification within plugin settings
    aMember CP -> Configuration -> Setup/Configuration -> PayPal
    (It can be only temporary solution, please enable it again once you check network/firewall)

    Best Regards.

Share This Page