'Cancel and Return' redirect has changed

When setting up my system I set this return address to a specific page so that customers who change their mind or don't have paypal are offered a non repeating purchase.

'Cancel and Return' is now returning to amember fail page saying an error has occurred and return to sign up.

I don't believe I have changed anything but I can't remember how I set it up before. I have a feeling it was a PayPal setting which I can't now find.

I use amember in its simplest form but it is fantastic and has worked perfectly for me since I implemented it eighteen months ago.

Regards
Angela

Do you know the amember URL its sending you back too?

David

Cancel and Return?

Hi David, thank you for responding.

When my customer clicks on Paypal pay by card option. The next page rightly states you need Paypal for this purchase (subscription). So then the customer clicks on return to Angela Kane and is directed to this URL:

http://angelakane.com/ak_amember/cancel.php?payment_id=3514

Whereas I did have it returning to this page:

http://angelakane.com/failed_for_paypal.html

which directs them to my other signup page with the One Year option.

I don't know when it changed. I don't think I have changed anything. As I said I can't work out how I did it in the first place. I suspect it is a PayPal option but I can't find the option in the Profile setup.

Help much appreciated.

Angela

You can edit the plugin to pass the new cancel page you want:
'cancel_return' => "$config[root_url]/cancel.php?payment_id=$invoice",
to
'cancel_return' => "http://yoursite.com/betterpage",

David

Thank you that works.

On testing I find that my new cancel return page sends them to my alternative signup page with the negative price group for my special one year sign up but of course by that time they are already registered so I need to send them to an Add/Renew page with the special Add sub. I'm not sure how to do an Add/Renew page for a price group. I have checked the manual - I may have missed it.

Thanks

Thank you Alexander.

That is exactly right and is now working.

I appreciate the quick response.

This is the response I got from tech support, it works well for paypal.
Edit /amember/application/plugins/payment/paypal.php
and change
$a->cancel_return = $this->getCancelUrl();
to
foreach($invoice->getProducts() as $p){
if($p->pk() == 1)
$a->cancel_return = '/url/for/product/1';
if($p->pk() == 2)
$a->cancel_return = '/url/for/product/2';
if($p->pk() == 3)
$a->cancel_return = '/url/for/product/3';
}

I think $p is the aMember product ID and the url (for joomla) is www.yourwebsite.com/index.php?option=com_content&view=article&id=xx

Be careful to ensure that you update this file each time you add a product or if any of the product IDs change, otherwise nothing will happen. Maybe there should keep the line
$a->cancel_return = $this->getCancelUrl();
after the foreach statement in case none of them apply, or create a generic catch-all cancel page:
$a->cancel_return = 'catch-all url';


For completed payments, I found the plugin solution for customized thank you pages for each product (provided by http://www.amember.com/forum/threads/custom-thankyou-page-redirect-solution.14397/) is excellent!