cancel active membership user side?

Discussion in 'Troubleshooting' started by ccwjames, Jul 14, 2016.

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  1. ccwjames

    ccwjames Member

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    Sep 11, 2014
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    in my email to my users, i put down that if they dont want to renew their monthly subs, to login and click the cancel button 2 days before money due

    but now on ver 5. i cant seem to find in the user side (signed in as a user) the place to pick CANCEL?

    also is there a place that says remove my account for users?
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,660
    Do you mind to contact us in heldpesk? We will check what can be wrong.
  3. ccwjames

    ccwjames Member

    Joined:
    Sep 11, 2014
    Messages:
    430
    i found it, i saw the option that says allow cancel in a setting
    caesar likes this.
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