Can someone PLEASE EXPLAIN THIS

Discussion in 'Troubleshooting' started by chris_nerat, Nov 1, 2015.

  1. chris_nerat

    chris_nerat Member

    Joined:
    Sep 21, 2015
    Messages:
    44
    I just found this in the Utilities/Logs section in my aMember account and it concerns me! This began yesterday, which is when I started getting a "page not found error" when trying to visit a video via an email link. I do not recognize this IP and how can someone be trying to unsubscribe me (user 1) and it certainly was not me! Can someone please explain what these "cron logs are and why they are happening?

    [​IMG]

    Thank you,
    Chris
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    2,295
    Cron is scheduled background process that do common routine eg: subscribe/unsubscribe based users based on product status. You can read more about it here ( http://www.amember.com/docs/Cron ). So there is nothing to worry about in this case. Regarding Exception during unsubscribe I guess it can be some miss configuration of newsletter plugin. Do you mind to contact us in helpdesk ( https://www.amember.com/support ) we will check your configuration and troubleshoot this issue.
  3. chris_nerat

    chris_nerat Member

    Joined:
    Sep 21, 2015
    Messages:
    44
    Hello Caesar -- I just submitted a held desk ticket -- thank you.

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