Can I "downgrade" someone when a subscription expires?

Discussion in 'Installation' started by marmal, May 3, 2014.

  1. marmal

    marmal New Member

    Joined:
    Mar 24, 2014
    Messages:
    2
    When someone buys my membership, they become an active member to that product. Is it possible to downgrade them (i.e. transfer them) to another product in aMember when they are no longer a paying customer (i.e. expired status)?
    I've seen the option to only offer certain products on the condition that the member has an expired membership to another product, but I was wondering if this could be done automatically. In other words, I want them to automatically become an active member of product 2 when they expire from product 1.

    Is that possible?
  2. sscottyy

    sscottyy New Member

    Joined:
    May 13, 2014
    Messages:
    6
    no response... bad support -.-
  3. sscottyy

    sscottyy New Member

    Joined:
    May 13, 2014
    Messages:
    6
    should be a very easy question to answer. starting to second guess my purchase here.
  4. thehpmc

    thehpmc Member

    Joined:
    Aug 24, 2006
    Messages:
    901
    aMember support openly admit they don't always answer questions in the forum as fast as some expect.

    Submit a support ticket and you will receive all the help you need.

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