Buying Upgrade Licence (v3.8.1 to v4.x) Includes Upgrade Support?

Discussion in 'Installation' started by healthheroes, Jan 13, 2016.

  1. healthheroes

    healthheroes Member

    Joined:
    Jan 24, 2008
    Messages:
    48
    Hi,

    I bought a licence to upgrade my version from 3.8.1 to v4 however after purchase I discovered the upgrade app doesnt support upgrade from my current version,

    Am I eligible for support to upgrade me as part of my purchase of the upgrade licence I already paid for or do I have to make another purchase to pay for support to do it?

    Thanks
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,659

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