avatar still broken

Discussion in 'Troubleshooting' started by ccwjames, Apr 24, 2016.

  1. ccwjames

    ccwjames Member

    Joined:
    Sep 11, 2014
    Messages:
    430
    after being told via ticket was a permission problem, some of it is working and some not

    if i go into my tickets, i get the below
    screenshot- 2016-04-24 10-06-49.png
    see no wording above the default i added

    if i go to user list i get

    screenshot-2016-04-24 10-09-00.png

    so far so good.
    BUT if i go inside helpdesk tickets to read what someone has said
    i get

    screenshot-2016-04-24 10-11-40.png

    no images
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,642
    As I mentioned in your ticket - not all files was overwritten during upgrade due to folder/file permissions.
    Do you mind to fix permissions for all files recursively ( http://www.amember.com/docs/Setting_Permission_for_a_File_or_a_Folder ) and upload upgrade files again. I do not recommend to use root user as owner for all your web files at all - It can lead to such permissions issue.

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