auto helpdesk questions

Discussion in 'Customization & add-ons' started by ccwjames, Apr 16, 2016.

  1. ccwjames

    ccwjames Member

    Joined:
    Sep 11, 2014
    Messages:
    430
    we know we can make a auto welcome help-desk ticket for new members on joining and in that i use it for some small rules and links and how too`s

    what i want to know

    is there a way to do a auto help-desk when their membership is ended?

    I have emails set up for monthly subs 2 days before it is due to end as a reminder for payment and auto payments.

    But as i do day memberships and weekend passes, this of course does work well

    i would like a way to say membership ended, if no payment in x days, account removed ect
    is there a way as well to remove pending accounts after x days?
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,669
    Feel free to use same approach as for welcome but use different event. You can use event:
    Code:
    Am_Event::SUBSCRIPTION_DELETED; //Called when user subscription access is deleted
  3. ccwjames

    ccwjames Member

    Joined:
    Sep 11, 2014
    Messages:
    430
    thanks will have a play

Share This Page