Authorize.net ARB

Discussion in 'Payments processing' started by amemberglad, Apr 9, 2010.

  1. amemberglad

    amemberglad New Member

    Joined:
    Mar 27, 2010
    Messages:
    5
    Authorize.net CIM is working. For the test product I have recurring billing checked and a $1 amount, but at Authorize.net the ARB subscription was not created.

    Cron is working.

    The trial period was 1 day and billing worked correctly. 1st billing good.

    Does Amember process using Authorize.net API ?

    Does the amember subscription first need to end, before the ARB subscription is created at Authorize.net and the member billed the second time?

    Would very much appreciate any help with this.

    Thank you
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    amember does not use ARB to handle recurring payments.
    With CIM, aMember will create profile for user when first payment will be processed. Then when user should be rebilled, aMember will use that profile wich holds user's CC info.
  3. rcstar

    rcstar aMember Pro Customer

    Joined:
    May 23, 2010
    Messages:
    27
    So we cannot use ARB with aMember? We can only use CIM?

    That's fine, but what happens if a customer wants to cancel their subscription and just let it run out and expire. How do they do that? Is there a recurrent billing cancellation page in aMember? Do they have to contact us directly to do this for them? Do they have to contact Authorize.net?
  4. rcstar

    rcstar aMember Pro Customer

    Joined:
    May 23, 2010
    Messages:
    27
    Also, I just want to be sure. Is aMember completely compatible and integrated with Authorize.net CIM?
  5. alexander

    alexander Administrator Staff Member

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    Jan 8, 2003
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    6,279
    Cancellation link will be available in member's area: /amember/member.php in payment history (after each active subscription)
  6. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
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    6,279
    Yes it is complatly compatible and integrated.
  7. benhuntco

    benhuntco New Member

    Joined:
    Feb 18, 2011
    Messages:
    2
    I have a client's site (running on v3.2.4PRO) that has 3 monthly subscription products. The site offers PayPal and Authorize.net payment options.

    We've noticed that the Authorize.net subscriptions take payment once only. Subscribers may remain subscribed, but no recurring payments are going through.

    Authorize say that it's an issue with the set-up of our site, but the subscriptions work fine with PayPal.

    Please advise.

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