Authorize CIM - Free Trial not working

Discussion in 'Payments processing' started by bmwall, Jul 12, 2012.

  1. bmwall New Member

    Member Since:
    Feb 16, 2007
    Message Count:
    1
    I setup a recurring price for a product, at $97 a month, first and each subsequent month.

    I then created a coupon giving $97 credit, one time only, so it works out to be free for the first month.

    When the user goes to sign up, using the coupon code, it gives them the credit, and it asks them for their CC info. When they put it in, it says CC payment failed. (I tried with my own CC which I know works and is valid.)

    I do get a receipt via email from Authorize.net that says they processed :
    Invoice : none
    Description : Test transaction for ValidateCustomerPaymentProfile.
    Amount : 0.00 (USD)
    Payment Method : Visa
    Type : Authorization Only

    It appears that the CIM plugin is not setup to handle an "Authorization Only" transaction for a free trial period.

    Can anyone tell me if this is working as directed? Is there a better way to do free trial periods. I need to be able to use Authorize.net to process the CC when it does charge.

    Thanks,
    Brian
  2. bilbong30 New Member

    Member Since:
    Dec 21, 2011
    Message Count:
    5
    Love to hear a reply back on how to effectively do trial periods?

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