apply coupon to existing subscription?

Discussion in 'Customization & add-ons' started by easyprompter, Nov 22, 2017.

  1. easyprompter

    easyprompter aMember Pro Customer

    Joined:
    Oct 4, 2016
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    I'd like to offer coupons/discounts to existing customers. They're on recurrent billing plans. How can I do this?
    I understand entering a coupon code at signup but what if they've been customers for a while already?

    Also, if they go to 'renew' and complete that, will they start getting billed twice?
  2. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
    Oct 16, 2009
    Messages:
    1,682
    What is payment system you use for these recurring subscriptions?
  3. easyprompter

    easyprompter aMember Pro Customer

    Joined:
    Oct 4, 2016
    Messages:
    19
  4. caesar

    caesar aMember Pro Developer Staff Member

    Joined:
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    I am afraid it is not possible to alter billing terms in case of PayPal (PayPal handle recurring billings on its own and just notify aMember about new payments). User can only cancel his current subscripiton and then signup again with coupon.

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