API Username for Paypal pro??

Discussion in 'Payments processing' started by mseditor, Nov 10, 2011.

  1. mseditor

    mseditor New Member

    Joined:
    May 15, 2007
    Messages:
    8
    I am trying to grant API permissions in the hope it fixes the error YOU DO NOT HAVE PERMISSION TO MAKE THIS API CALL

    but I can't find any up to date documentation on this?

    Has anyone else encountered this problem and know of a fix?

    Thanks in advance :)
  2. mseditor

    mseditor New Member

    Joined:
    May 15, 2007
    Messages:
    8
    I have spoken to tech support at Paypal and they say this is an issue with Amember as everything is set correctly in Paypal...

    Any help on this?
  3. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,021
    Have you submitted a ticket with some debug info or admin access info? Please let me know ticket#.
  4. mseditor

    mseditor New Member

    Joined:
    May 15, 2007
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    Hi Alex,

    Yes I did that this morning...

    Ticket number is LKT-85934-461 - I also email you as the ticket wasn't showing up in helpdesk.

    Please let me know if you need the log in details again... I have spoken further with Paypal and they are still insisting its not their end.

    Many thanks

    Shelley
  5. alex

    alex aMember Pro Customer Staff Member

    Joined:
    Jan 24, 2004
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    6,021
    Dear Shelley,
    you have version 3.0.8 installed. Please update your upgrades subscription at
    http://www.amember.com/amember/member
    then you will be able to download 3.2.4, take the paypal_pro plugin from it
    (if you do not want to make complete upgrade), and you will get everything worked.
    PayPal changed its protocols several times since 2008 and of course 3.0.8 will not
    work today.
  6. mseditor

    mseditor New Member

    Joined:
    May 15, 2007
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    Thanks alex... sorry I just sent a long PM to you...

    so can I just download the upgrade and replace paypal_pro without touching anything else?
  7. mseditor

    mseditor New Member

    Joined:
    May 15, 2007
    Messages:
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    is it the download pro updates $80 that I need?
  8. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Yes.
    Yes.

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