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Discussion in 'Troubleshooting' started by adminhyper, Nov 11, 2015.

  1. adminhyper

    adminhyper New Member

    Nov 7, 2015

    During the checkout process with fastspring, I get the following error:


    At logs it shows the following error:


    This error occured after I tried to update bitpay plugin, but I do not see the correlation between this and fastspring. Anyone understand what's going on here? Thanks in advance for the help.
  2. caesar

    caesar aMember Pro Developer Staff Member

    Oct 16, 2009
    Error occur when aMember try to load all payment plugins (including bitpay). You need to either disable this plugin (bitpay) or fix it. Also please check configuration of 'Payment System' brick in your signup form. I guess you may enable bitpay plugin here explicitly.

    In case it will not help please contact us in helpdesk ( ) we will troubleshoot this issue.

    Best Regards.

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