"An Error has occured"

Discussion in 'Troubleshooting' started by stevenjones, Jul 19, 2012.

  1. stevenjones

    stevenjones aMember Pro Customer

    Joined:
    Apr 18, 2012
    Messages:
    42
    An Error has occured

    The database has encountered a problem, please try again later.
    Please contact webmaster:

    Above is the message members and new sign ups get prompted with. I changed hosting, restored the databases and everything is working as it should except for the client side of things. Already filed a ticket as well. My members didn't had access to their stuff for 3 days now and this last error is in they way to provide them the service again.

    Please see the links

    http://thetrafficjuicer.com/amember/signup
    http://thetrafficjuicer.com/amember/member

    Looking forward to a quick reply.

    Steven
  2. stevenjones

    stevenjones aMember Pro Customer

    Joined:
    Apr 18, 2012
    Messages:
    42
    After filing the ticket 15 hours ago, still no response and decided to test my own skills. The issue was very simple to solve via the configuration panel as some stuff was pointing to the old databases.

    This is solved and thanks for teaching myself a lesson. ;)

    Amember is awesome.

    Steven
    gmej likes this.
  3. nedfred5501

    nedfred5501 New Member

    Joined:
    Aug 27, 2012
    Messages:
    1
    could anyone help me i get this error message when i try to sign someone up:


    An Error has occured

    • An internal error happened in the script, please contact webmaster for details



    here is the log:

    Exception Am_Exception_InternalError
    Am_Plugins->loadGet [ library/Am/Form/Signup.php : 253 ]
    Am_Form_Signup_Page->handle [ library/pear/HTML/QuickForm2/Controller.php : 267 ]
    HTML_QuickForm2_Controller->run [ library/Am/Form/Signup.php : 125 ]
    Am_Form_Signup->run [ application/default/controllers/SignupController.php : 59 ]
    SignupController->indexAction [ library/Am/Controller.php : 139 ]
    Am_Controller->_runAction [ library/Am/Controller.php : 116 ]
    Am_Controller->dispatch [ library/Zend/Controller/Dispatcher/Standard.php : 295 ]
    Zend_Controller_Dispatcher_Standard->dispatch [ library/Zend/Controller/Front.php : 954 ]
    Zend_Controller_Front->dispatch [ library/Am/App.php : 1336 ]
    Am_App->run [ index.php : 41 ]

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