An Error has occured

Discussion in 'Troubleshooting' started by AdamCapriola, May 30, 2012.

  1. AdamCapriola

    AdamCapriola New Member

    Joined:
    Jul 10, 2010
    Messages:
    27
    I am getting this error whenever I try to view a non-admin aMember page on my site:
    A quick Google search shows a few other site have this same error:
    This seems to have happened to me within the past 24 hours. Is this a new widespread thing? Anyone know what the issue is? It's a pretty big problem if the pages can't be accessed...
  2. stevenjones

    stevenjones aMember Pro Customer

    Joined:
    Apr 18, 2012
    Messages:
    42
    Yes, I confirm! got the same error after updating to 4.2.4 for me it are the protected downloads that get redirected to this error.

    Hope this gets fixed.
  3. robw

    robw CGI-Central Partner

    Joined:
    Dec 18, 2007
    Messages:
    267
    Looks ok now...?
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    If you don't mind me asking, what was the problem?
  5. stevenjones

    stevenjones aMember Pro Customer

    Joined:
    Apr 18, 2012
    Messages:
    42
    Every protected page for members leaded to a page that gave an internal script error. Did not verify yet if my site works properly now as I type this message via my iPhone.
  6. stevenjones

    stevenjones aMember Pro Customer

    Joined:
    Apr 18, 2012
    Messages:
    42
    It's still not working, also all rebills for next month went to zero?

    An Error has occured

    An internal error happened in the script, please contact webmaster for details
  7. robw

    robw CGI-Central Partner

    Joined:
    Dec 18, 2007
    Messages:
    267
    @stevenjones - get the 4.2.5 version, this fixes the error you are getting with protected downloads
  8. maximize

    maximize Member

    Joined:
    Mar 5, 2007
    Messages:
    108
    I'm getting a ton of internal error indications in 3.2.3 too - what does "internal error" mean? And my renewals have dropped like a rock in the last six days.

    I'm seeing internal error in the rebill screen, not anywhere else.
  9. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,274
    Please contact us in helpdesk. There are one billion reasons for internal server errors, but these errors must be fixed for sure.

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