An error has occured.. you have not verified....

Discussion in 'Troubleshooting' started by symkimon, Sep 5, 2012.

  1. symkimon

    symkimon New Member

    Joined:
    Oct 10, 2011
    Messages:
    6
    Hi,

    I am having an issue with amember 3.1.9pro.

    Sometimes and I don't know why when a user registers he gets confirmation email, clicks on it... and then sees this message:
    You have not verified your e-mail address, so login is not
    allowed. Please check your mailbox for e-mail verification message and
    click link to be verified. If you have not receive verification message,
    please click this link and we will resend you verification message.


    • When he tries to login in the website it works. But when he wants to go in the Membership subscription page it doesnot!


    • If I click on the link it keeps repeating itself.


    • Any idea what's wrong? Doesn't happen with all the users.


    • Thanks
  2. symkimon

    symkimon New Member

    Joined:
    Oct 10, 2011
    Messages:
    6
    So an update on this. I looked in the mysql database and saw that the members that had this message showed -1 to -4 on their "email verification" tab.

    I changed them all manually to 1 and now the error is gone.
    Still don't know how this error is created.

    The email is correct, the verification email arrives fine but when some ppl click on the link they get the error above.

    Any help would be appreciated !

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