Amember not updating recurring Paypal subscription

Discussion in 'Payments processing' started by s2media, Feb 5, 2012.

  1. s2media

    s2media aMember Pro Customer

    Joined:
    Aug 29, 2006
    Messages:
    2
    For the past 4 or 5 months, I have a customer whose account will not recognize his recurring payment and update his subscription accordingly. I have to go in manually add a new product (1month subscriptions)
    How can I go about getting amember to get back on track and recognize Paypal payment so that is automatically updates his subscription when payment is received?

    Currently using version 3.
    s2media, Feb 5, 2012
    #1
  2. gregatbizop

    gregatbizop Member

    Joined:
    Nov 3, 2011
    Messages:
    33
    I get this on v4, sometimes I can't even add anything manually as it comes up with an error
    gregatbizop, Feb 5, 2012
    #2
  3. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    For v3, when you add manual payment set it's receipt id to paypal's subscription_id
    gregatbizop,
    What error have you gotten ?
    alexander, Feb 6, 2012
    #3

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