amember customers can't access vbulletin forums

Discussion in 'Customization & add-ons' started by TORON, Oct 29, 2004.

  1. TORON

    TORON Guest

    I'm up an running now with the Vbulletin plug in but am hearing reports from many customers that they can not log on to our forums that there password and user name are invalid.

    Using Vbulletin Plug in with Amember.

    Users who paid and received account though amember to to our forums and can't log on. User name and password is invalid.

    Not sure what is causing the problem because a new account I created seems to work fine but others who where signed up eariler may not be working. Vbulletin has no such records found.
  2. alex

    alex Administrator Staff Member

    Joined:
    Jan 24, 2004
    Messages:
    6,020
    I don't understand how we can resolve this here, in the public forum.

    CGI-Central doesn't provide official support via this forum. To get quick response to your question, please contact us using Trouble Tickets system
    https://www.cgi-central.net/support/

    Please provide aMember CP login info, vBulletin forum URL, and username in trouble

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