I set up a product. It had a 7 day free trial and then a monthly payment. Apparently, I did not set up the cron job correctly. I am working on that issue now. Now what seems to happening is that as soon as a user reaches the end of the trial period, aMember automatically changes their status to "Expired." I am getting complaints from users saying they tried to login but were told they have "no active subscription." Clearly they are not cancelling their subscriptions. How do I fix this? I will need a bit of time to figure out the cron job issue and I don't want all of my subscribers to be locked out in the meantime. Thanks. Levi
Cron job runs various tasks so if this is not running correctly member records might not be updated correctly.