Hey, I'm using Amember Pro with Paypal as the payment processor and XenForo as the premium forum. Users are paying a monthly fee to access a premium Marketing forum. I'm having a weird problem when a user cancels their recurring subscription. User cancels recurring via Paypal Amember shows "Recurring Cancelled" User still has access to forum forever and product still shows up in their Amember dashboard Access never expires, even after months of their status being "Recurring Cancelled". Here's what I have to do right now: Manually go to "User Access" in Amember Add their membership with an expired date. After that, they're access is removed. Any idea why Amember is getting "Recurring Cancelled" but not actually cancelling their login and access? Thanks, m
Do you mind to contact us in heldpesk - https://www.amember.com/support I need to check your configuration. Best Regards.