Allow duplicate email or username during sign up?

Discussion in 'Payments processing' started by oliver94, Dec 2, 2011.

  1. oliver94

    oliver94 Member

    Joined:
    Feb 22, 2011
    Messages:
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    Hey guys, it looks like I've encountered a problem where some customers sign up, then get to paypal page, but then closed it because they might have second thoughts, BUT .. some do go back to the paypal pay and decide to pay. The problem is that the email and username they used their first time is already in use. Is there a way to go around this? Maybe allow duplicate email and usernames until customer goes through with paypal and their account is verified and no one else can use their email or username?

    Thanks.
  2. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
    Messages:
    4,435
    You need to send these returnies to the members page for renewal- since an account has been created.

    Another option is to put paypal in front of amember. They go direct to paypal this way, but you lose the ability to follow up if they dont complete the payment.

    David
  3. oliver94

    oliver94 Member

    Joined:
    Feb 22, 2011
    Messages:
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    I think I'll have the 2nd option. How do I enable that?

    Also, does that mean if someone access www.mywebsite.com/amember/signup

    They will immediately be redirected to paypal first, and then be brought back to my website where their paypal email is used as the email on the sign up page? I'd like that a lot since it's so confusing when customers use different emails!

    Thanks.
  4. davidm1

    davidm1 aMember User & Partner

    Joined:
    May 16, 2006
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    Instead of directing people to the amember signup from your sales page, you give them a paypal button, which brings them to paypal. From there, they place the order and are brought back to amember as the thank you page.

    David
  5. oliver94

    oliver94 Member

    Joined:
    Feb 22, 2011
    Messages:
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    I see... but then they can't edit their username. I have a phpbb forum so I think they don't want that revealed, there are some embarrassing ones too.
    How about this, can I just not allow any pending account? Meaning, auto delete them after a certain time or just not have it anyways. A lot of my customers bypass the pending account problem by signing up with another email and I've had situations where I confuse a pending account with another actual activated one. It's really frustrating, and wasted me a few hours.

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